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Torre Diez By Grupo Amber, Playa del Carmen
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Key details
About the Hotel
0 Av. 10 Entre Av. 40 Y 20 Norte Zazil Ha, Playa Del Carmen, Qroo, 77720 77720 Playa Del Carmen Quintana Roo Playa Del Carmen, Mexico,
Playa del Carmen,
Mexico,
77720,
Quintana Roo
Torre Diez By Grupo Amber, a 5-star property in Centro, features a rooftop pool and fully equipped accommodations. The aparthotel offers air-conditioned units with balconies, garden furniture, and streaming-enabled TVs.
Modern Suite Amenities
Each suite at Torre Diez includes a living room, separate bedroom, and bathroom with shower and free toiletries. The units feature kitchens with refrigerators, microwaves, and cookware, plus dining areas and balconies.
Dining Options
Torre Diez By Grupo Amber provides an on-site restaurant.
Leisure Facilities
The rooftop pool offers views over Centro district.
Beach and Transit Access
Playa del Carmen Beach and ADO International Bus Station are within walking distance. Nearby attractions include La 5ta Hacienda (0.2 miles), Tierra Huichol (0.5 miles), and La Galeria de Playa Art Gallery (0.5 miles).
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious and Bright
“My stay was in a very large studio with beautiful large windows that let in tons of natural light. The layout was fantastic, providing ample closet space and all the essentials for a short stay. The bed was incredibly comfortable, ensuring I had a restful sleep each night.” view full review
Luxurious Rain Shower
“I absolutely loved the large bathroom equipped with a rain shower. The water temperature and pressure were really good, making each shower feel like a luxurious treat after a long day exploring. It truly added a relaxing element to my stay.” view full review
Peaceful Rooftop Pool
“The rooftop pool area was a highlight of my experience. It offered a quiet escape from the hustle and bustle, with just a few sunbeds available. I enjoyed taking quick dips to cool off, and the ambience was perfect for unwinding after a hot day.” view full review
Great Wi-Fi Access
“While there were a few minor issues at the start, once I received the correct Wi-Fi password, the internet connection was excellent. It allowed me to stay connected and share my wonderful vacation moments with friends and family back home without a hitch.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
No pets allowed
Security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Guest Parking
Cookware/ Kitchen utensils
Spa & Leisure
Infinity pool
Rooftop pool
Plunge pool
Sun loungers
Sun terrace
Public Bath
Pool with view
Room features
Air conditioning
Sitting area
Terrace
Garden furniture
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Show more
Location
0 Av. 10 Entre Av. 40 Y 20 Norte Zazil Ha, Playa Del Carmen, Qroo, 77720 77720 Playa Del Carmen Quintana Roo Playa Del Carmen, Mexico,
Playa del Carmen,
Mexico,
77720,
Quintana Roo
Map view
0 Av. 10 Entre Av. 40 Y 20 Norte Zazil Ha, Playa Del Carmen, Qroo, 77720 77720 Playa Del Carmen Quintana Roo Playa Del Carmen, Mexico,
Playa del Carmen,
Mexico,
77720,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
3400 ft
Mall
Quinta Alegria Shopping Mall
3400 ft
Museums
3D Museum of Wonders
3400 ft
Museums
Museo Frida Kahlo Playa Del Carmen
3400 ft
Church
Nuestra Senora del Carmen Catholic Church
3400 ft
Night club
Coco Bongo
3400 ft
Beach
Mamita's Beach Club
3400 ft
Beach
Kool Beach Club
3400 ft
Gallery
La Galeria de Playa Art Gallery
2300 ft
Avenida entre 24 y 34 calles 5a
Caminarte
2300 ft
Gallery
Riviera Art Gallery
2700 ft
Av. Benito Juárez
Los Fundadores Park
1.5
mi
Beach
Playacar
3400 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
3000 ft
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
3300 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
3300 ft
Gallery
Galeria Luis Sottil
3700 ft
Aquarium
Aquarium Beach
3400 ft
Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
2700 ft
Beach
Playa Mamitas
3400 ft
Beach
Shangri-la's Beach
2600 ft
Shopping Area
Plaza Las Americas
2800 ft
Store
DAC Verduras y Frutas
3100 ft
Shopping Area
Centro Maya
3100 ft
Shangri-la Caribe Beach Village Resort
2400 ft
Albatros
Martina Beach Club
1.0
mi
Nearby
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
900 ft
Gallery
Tierra Huichol
1800 ft
Store
ME Dive Center
1500 ft
Av.10 Manzana 144
The Union
1800 ft
Restaurants
El pirata
400 ft
Calle 40 Mza 143 LT 7 Col.Zazil-Ha Entre 5 Av Y 10 Av
Consuela at Hotel Morgana
400 ft
10 Avenida Norte 16
La Cueva del Chango
1200 ft
38th Street Between 5ta Avenue And the Sea Zazil Ha
De Local
500 ft
Av. 5ta con calle 40ta
Las Hijas de la Tostada
900 ft
Av. Constituyentes Between 95 And 100
Colectivo Mexicano Cervecero
600 ft
5th Ave Between Calle 40 and 42
el Calamar de la 10
600 ft
In the corner between CTM Avenue and 10th Avenue
Carlo Carlo Ristorante e Pizzeria Italiana
800 ft
Av. 5ta X Calle 38 Norte Lt. 10
El Patio de la Milanesa
800 ft
Calle 28 y Playa. Mza 88 Lt3
Reviews and Ratings
Feedback from previous guests about their experience.
82%
enjoyed the hotel and would happily return
8.2/10
Great
Rooms
6.8
Location
8.6
Service
7.0
Dining
6.2
Guest reviews
8.2/10
based on 5 reviews
7.8
7.8/10 based on 233 reviews
Thomas
United States of America,
March
2025
5.8/10
I had a mixed experience during my stay. The apartment was located close to the lively town, which was a major advantage. However, several issues, like a broken toilet and some noise from the street, detracted from my overall comfort. The responsiveness of the staff was commendable, but I encountered some frustrating challenges that could easily have been avoided.
Rooms
7.0
The room was spacious and clean with a comfortable bed, but the lack of curtains and warm water in the shower was disappointing.
Service
8.0
The local staff were responsive to my concerns, addressing issues like the broken toilet the same day, which I appreciated.
Location
9.0
The location was great, just steps away from the main town and restaurants, making it convenient for meals and shopping.
Dining
8.0
There were plenty of dining options within walking distance, which made it easy to grab meals without hassle.
Facilities
7.0
I enjoyed the rooftop pool and found the gym adequate, but the kitchen could have been better equipped for cooking full meals.
Terry
United States of America,
February
2025
6.4/10
I enjoyed the modern and clean design of the rooms and the attractive rooftop pool area, but I found the overall experience to be frustrating due to many practical issues. The kitchen setup was lacking, and I felt that the rules and extra fees for basic amenities were excessive. Overall, it was a mixed stay with a great location but too many drawbacks.
Rooms
6.0
I booked what was labeled as a superior suite hoping for more space, but it turned out to be just a studio. It was modern but had practical issues like insufficient kitchenware and no place to hang towels in the bathroom.
Service
5.0
The friendly staff were a highlight, but I felt overwhelmed by the lengthy list of rules and unforeseen extra charges.
Location
6.0
The location was convenient, really close to the beach and shops, which I appreciated, but the noise from the street was a constant nuisance.
Dining
5.0
There was no restaurant or dining options available, which made breakfast inconvenient since I had to prepare my own meals in the basic kitchen.
Facilities
5.0
The rooftop pool was inviting, but overall the facilities felt poorly equipped, with issues like broken balcony doors and a lack of basic kitchen items.
Carlos
United States of America,
January
2025
5.4/10
I had mixed feelings about my stay at Torre Diez By Grupo Amber. While the location was fantastic and right near the shops, the apartment itself left much to be desired, particularly in terms of cleanliness and maintenance. Communication was also a major issue, as I felt unsupported when it came to issues I faced during my stay.
Rooms
5.0
The Superior Suite had too many maintenance issues for my liking. The sliding door didn't lock, and there were cleanliness issues like a filthy couch and repeated towel charges. Also, the bathroom had some troublesome problems, including a toilet seat that kept coming off, which really detracted from my comfort.
Service
5.0
I appreciated the responsiveness of Jae, who addressed safety concerns well though no real solutions were provided for recurring issues. However, communication with the owner was lacking, which was disappointing.
Location
9.0
The location was perfect, just a short walk away from the bustling shops and main street, which made it convenient for dining and entertainment.
Dining
5.0
There was no restaurant on-site, which was a downside. I missed having a breakfast option right at the accommodation; it would have been more convenient.
Facilities
6.0
The facilities needed improvement. I noticed issues like a dirty balcony, and the pool area was nice, but overall upkeep was not satisfactory.
James
United States of America,
December
2024
6.8/10
I had a lovely stay at Torre Diez By Grupo Amber. The large studio was modern and bright, with ample natural light and a comfortable bed. However, I did face a few issues like connecting to WiFi and getting the correct room code initially, which were quickly resolved by the host.
Rooms
10.0
The Junior Suite was spacious and had a beautiful balcony. Two large windows let in tons of natural light, but a couple of extra items like wine glasses would have been nice.
Service
10.0
Communication with the host was excellent and timely. They addressed my concerns promptly, which made me feel well taken care of.
Location
10.0
Being just one block from 5th Avenue was a huge plus. I loved having shops, restaurants, and bars right at my doorstep, plus the beach was just a short walk away.
Dining
8.0
The kitchen was well-equipped for small meals, though I had to look up how to operate the stove. Some instructions would be helpful!
Facilities
10.0
The rooftop pool area was beautiful, complete with sunbeds and a BBQ space. The gym up top was an added bonus too.
Rudy
United States of America,
November
2024
5.6/10
I had a mix of experiences during my time at Torre Diez. While the location was fantastic, close to the beach and shops, there were some real downsides. From the intrusive list of rules to unexpected fees for basic amenities, it was a bit overwhelming at times.
Rooms
6.0
The room I stayed in was modern and clean, but it felt more like a studio than the superior suite I booked. Some amenities were lacking, like adequate kitchenware and practical setups.
Service
7.0
Staff were generally friendly and communication was pretty easy. However, the whole entry code situation was confusing at first, leading to some initial frustration.
Location
9.0
The location was a highlight for me—just a block from 5th Avenue and only a short walk to the beach. It made exploring Playa del Carmen super convenient.
Dining
5.0
Honestly, the kitchen setup was pretty disappointing. I could have used more tools to cook simple meals, especially with just one wine glass available.
Facilities
7.0
The rooftop pool was a beautiful spot to relax, but there were some maintenance issues, like the broken doors in my unit that never got fixed during my stay.
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Torre Diez By Grupo Amber Aparthotel20.04
-
21.04.2025
